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These are some of the most oftentimes asked questions users have about their Lockly. Please be certain check if your question has been answered hither before submitting a support ticket. If you don't find your answer hither or at our Knowledge Base, we're happy to help anytime!
Yes, you can always utilise your traditional primal to open up Lockly. Each Lockly device comes with two keys.
If the production is non working after bombardment installation. Take 1 battery out, press and agree the program button backside the lock and simultaneously identify the battery back in. You will then hear a long beep, one time done, release the button and your device should be working properly.
Please likewise check the installation of the lock and the cable was installed correctly during installation and deeply plugged in.
This is a common problem mainly due to missing a step during installation.
Please follow the following steps to gear up this effect:
Hither is a step by stride installation video:
Checking your installation – Beginning off, please make sure your torque blade is installed vertically.
With the door open, please make sure the bolt is fully extended out, and the turn knob is facing vertically on the inside.
With that said, remove the batteries and only put in 3 batteries starting time.
Concord down the programme push button while putting in the 4th battery to kickoff the self-check process.
This process will make up one's mind if your lock is open or closed.
You volition hear a series of beeps and clicks from the lock trying to open and close–this is normal.
Once this process finishes (only takes less than 20 seconds), your lock volition exist oriented correctly.
If yous have non paired your lock with the mobile app:
ane) Press the plan button located at the back of the lock.
2) Press 1 on the screen to enter "Add Passcode Style".
3) Input your new door code between half dozen-8 digits.
4) Press OK.
5) Re-enter the door code to confirm.
six) If both door codes entered match, your door lawmaking will be displayed on the screen.
vii) Press "Y" if it is correct.
8) Printing "North" if information technology is non correct and repeat the steps again.
If you have paired your lock to the Lockly app:
ane. For Lockly Secure and Secure Plus, be within Bluetooth range of your lock. For Lockly Secure Pro, you may set up access codes from anywhere where you have internet access.
2. Open up the Lockly app and select your lock
3. Go to Admission Management
4. Yous may select what type of access you would like to grant hither. Trusted Users, Guests, Offline Admission Codes or Fingerprints (on the Plus and Pro models).
If you have never paired your lock to the Lockly app:
i. Press the program button behind the lock.
ii. Press select 2DE then Pd to delete an Access Code.
3. Agile Access Codes volition and so be displayed on the screen in sequence from left to right, meridian to bottom. Rotate through different Admission Codes shown by touching whatever number on the screen. When you find the Access Code yous want to delete, concur the OK button for three seconds to delete.
(If you take not paired your lock with the Lockly app, we highly recommend you exercise then for full Lockly functionality.)
If you lot take paired your lock to the Lockly app:
1. For Lockly Secure and Secure Plus, be inside Bluetooth range of your lock. For Lockly Secure Pro, you may delete from anywhere where you have cyberspace access.
2. Open the Lockly app and select your lock
iii. Become to Access Direction
iv. For Trusted Users, Guests, and I-Time Access Codes, select the user whose Admission Lawmaking you wish to delete and choose Delete Admission Code/Delete User at the bottom of the screen.
v. For Offline Access Codes, you must reset your lock or re-pair it with your phone.
Lockly® will accept any combination of codes between 6 to viii digits.
Lockly® tin shop upwardly to 16 Trusted Users or Invitee codes at a time: 1 Administrator/Main code and fifteen Trusted User codes or Guest codes. 16 is the maximum.
You tin issue 50 Offline Admission Codes (OAC's). In addition to the numerical access codes, the Lockly Secure Plus & Lockly Secure Pro can store upwardly to 99 fingerprints.
This is a mutual problem mainly due to missing a step during installation.
Please follow the following steps to fix this event:
Here is a step by step installation video:
Checking your installation – Start off, please make sure your torque blade is installed vertically.
With the door open, delight brand sure the commodities is fully extended out, and the turn knob is facing vertically on the inside.
With that said, remove the batteries and only put in three batteries first.
Hold downwardly the program push button while putting in the fourth battery to kickoff the cocky-cheque process.
This process will determine if your lock is open or closed.
You lot will hear a series of beeps and clicks from the lock trying to open up and close–this is normal.
Once this procedure finishes (only takes less than 20 seconds), your lock will be oriented correctly.
To issue remote access codes to guests, delight use our Lockly® app. Become to Access Management in the app and and then Add a New User. SelectGuests and follow the onscreen instructions. Yous volition transport your guests either an eKey (if yous have Lockly Secure or Secure Plus) or the bodily admission code (if yous have Lockly Secure Pro). Guests will be given instructions to download the Lockly app. eKeys must be activated by your guest through the app within 72 hours of issue for security reasons. Guests who are issued eKeys will receive the actual access code after activation and also have the ability open up the Lockly using their app for the duration of their stay.
You lot may as well issue Offline Access Codes (OACs) for guests who do not have a smartphone or practise not wish to download an app. You tin issue an OAC through Access Management,then the Offline Access Lawmaking Users tab, and then choosingAdd Offline Admission Code. Follow the onscreen instructions to retrieve an OAC. Offline Access Codes tin only be revoked by resetting the Lock or re-pairing it with your telephone.
It is very important that you continue the Initial Code that was provided to y'all in your box. If your Initial Code is lost, y'all won't be able to reset it as the device has already been paired with an owner.
Please contact Lockly™ back up if you take lost your Initial Code. Please provide your name, electronic mail address associated with your account, order number and the serial number of your lock (located on meridian of the bombardment compartment). If you are the owner of the lock, you volition receive an email with the initial lawmaking as a 1-time courtesy.
If you are looking to modify your main access code, yous can get into the App -> Lock Settings -> Change Passcode. (Please be by the lock within Bluetooth altitude in order for this to work.)
If a dwelling house is sold or someone else moves into a belongings with one of our locks, we are unable to give out the initial code to that new owner/tenant. It is up to the previous owner/tenant to communicate that lawmaking to the new owner/tenant. The Initial Code is like the primary central for that lock and we take our customers' security very seriously.
eKeys beingness sent out will expire within 72 hours for security purposes. We want to ensure these codes are claimed every bit soon every bit possible. Information technology is best exercise to have the eKey sent to your guests within 72 hours of their inflow and not sooner.
If you are not paired with the mobile app with your lock, you may adjust the fourth dimension of automobile-lock feature. Go to the Smart Lock Settings and you lot can change the motorcar-lock feature upward to 300 seconds.
If your lock is paired with the mobile app, you lot will demand to become into the Settings in the app for that lock and alter the settings for the Auto-Lock Timer. You can adjust the amount of time before the lock auto-locks or yous can disable it completely.
If you need farther assist with this, you tin always achieve out to us at assist@lockly.com or past calling one-669-500-8835.
For a Deadbolt – The lock is uniform for both left and right swing doors. Upon installing the lock, perform the post-obit steps:
Checking your installation – First off, delight make sure your torque bract is installed vertically.
With the door open up, please make sure the bolt is fully extended out, and the plough knob is facing vertically on the inside.
With that said, remove the batteries and only put in 3 batteries outset.
Concur downwardly the plan push while putting in the fourth button to showtime the cocky-cheque process.
This Process will make up one's mind if the lock is open or closed.
You will hear a series of beeps and clicks from the lock trying to open up and close.
Once this process finishes (only takes less than 20 seconds), your lock will exist oriented correctly.
For a Latch version – While facing the door, if the door hinges are on the right side of the door, you lot have a right-swing door. If the hinges are on the left side of the door, you take a left swing door.
The lock ships default for right swing doors. You lot may skip this step if your door is a right swing door.
Changing the Exterior Handle orientation:
Insert the cardinal and rotate to align the two white dots as shown in the picture. It'south important to note that this is possible only when these 2 white dots are aligned!!
Use the provided Clamping tool (R) to push in the two metal pins at the base of operations of the lock handle, located at the 3 o'clock and 9 o'clock positions, and remove the handle once the pins are compressed.
Rotate the handle 180 degrees to the other side of the lock. Using your fingers, press the two pins located on the left and right side of the lock to insert the handle back onto the lock.
Ostend that your installation was complete by checking if the pins are flush against the handle, and have popped out. Adjust the handle accordingly to make sure the pins are fully decompressed and sit affluent against the surface.
Check that your handle works smoothly by giving it a turn up and downwardly.
Twist cardinal dorsum to a horizontal position. The fundamental tin then be taken out once it goes back to that position.
Now information technology'due south time to alter the interior handle orientation.
Remove the screw by turning counter-clockwise and rotate the handle 180° in the direction of the pointer as shown. Brand certain the screw pigsty is aligned with the marker as illustrated.
Securely spiral clockwise every bit shown to complete your handle orientation change.
You lot should be able to hold downwardly the OK button (large circle button on the lesser of the screen) for 3-5 seconds and the numbers should switch from shuffled to sequential club. The numbers will show 123 456 789 etc. Holding it down again for three-5 seconds to go back to PIN Genie manner where the numbers are shuffled. This is for locks not paired with the mobile app.
If your lock is paired with the mobile app, y'all will need to open the app within Bluetooth range, select the lock that yous want to modify the settings for, got to Settings in the lower right-manus corner and select Random Style to enable or disable this role.
At this current time, only one master admin business relationship can be created. This is for security measures. All the same, we take recently added the functionality to give authorization for a "sub-admin" when creating a Invitee Access Code or Eastward-Key. Then when y'all are in the app, select Admission, and then Access Codes, and then Guest admission code and later on choosing the validity flow you will be able to select Permissions for that user and you lot can designate them as a Sub-Admin. Keep in mind that if y'all let your Sub-Admin to give Offline Access Codes you will no longer exist able to share or grant Offline Access Codes. Simply 1 user at a fourth dimension is able to grant Offline Access Codes. For more data on this process, delight electronic mail the states at help@lockly.com or call us at 1-669-500-8835.
There will be a notification only on Secure Deadbolt Version. Other versions are not available.
If yous are using the wifi mode, please refresh the log to get updated.
Lockly tin can currently only transport notifications for the door being opened or closed with the installation and purchase of the wi-fi hub and door sensor (available with the Lockly Secure Link Wi-Fi Hub or with the Lockly Secure Pro).
Your Lockly® must be in Secure / Do Non Disturb mode. There is a toggle switch on the inside of the lock that turns off and on the exterior Screen.
Make sure it is switched to ON.
If this does not resolve the problem, delight attain out to Lockly Client Solutions at help@lockly.com or by calling 1-669-500-8835 M-F from 7AM to 7PM PST.
Our Lockly® Secure Pro version comes with a Secure Link WiFi Hub that will allow the Admin user of the lock to control the lock from anywhere once it is connected to the property's WiFi.
Lockly™ Secure Pro (or any of our Smart Locks with the addition of the Lockly® Secure Link Wi-Fi Hub) can be programmed to piece of work with the voice-activated software of Amazon Alexa and Google Domicile. Nosotros are currently working on the addition of Apple tree'southward Siri/HomeKit and hope to integrate capability in the time to come.
Lockly is non integrated with AirBnB. However, once a guest has rented your property, you can issue them an eKey from the Lockly app to issue them a digital key.
This is a common problem mainly due to missing a step during installation.
Please follow the post-obit steps to fix this effect:
Here is a step by stride installation video:
Checking your installation – Showtime off, please make sure your torque blade is installed vertically.
With the door open, delight make sure the commodities is fully extended out, and the turn knob is facing vertically on the inside.
With that said, remove the batteries and only put in 3 batteries first.
Agree down the plan button while putting in the 4th bombardment to start the cocky-cheque procedure.
This process will determine if your lock is open or airtight.
You will hear a series of beeps and clicks from the lock trying to open and close–this is normal.
Once this procedure finishes (just takes less than 20 seconds), your lock will exist oriented correctly.
The outside portion panel of Lockly is weatherproof. Our smart lock is rated for around -4 degrees Fahrenheit (across the freezing point) and upwardly to 140 degrees Fahrenheit. It is too water resistant but we practise not recommend to utilize nether the directly pelting (for example, if your front door does not accept an overhang and it is consistently raining).
Lockly currently offers 3 unlike models in 2 different styles: The Secure, the Secure Plus and the Secure Pro models. All 3 come in either Deadbolt and Latch style.
The Deadbolt fashion is a smart lock deadbolt only, to be used with your own doorknob/handle. The Latch fashion is a smart lock with a handle attached. Both styles tin can be installed on the left or right swing opening doors.
The departure between the Secure and the Secure Plus is that the Secure Plus has a capacitive fingerprint reader that tin can store up to 99 fingerprints.
- Bank check the cable connector in your lock and make sure that in that location are no aptitude pins, which may have happened during installation, and that it is fully inserted into the socket.
- If the pins are not aptitude, attempt a new fresh fix of AA batteries.
- Restart the lock past using a paperclip and poking the hole located betwixt the two rounded terminals on the lesser front of the lock. Printing and hold for 5 seconds and you lot should see the screen restart.
Your fingerprint sensor should work after a restart.
Notation: Restart the lock, don't reset the lock.
Our Secure Link WiFi Hub can connect with any Lockly. If y'all discover that you are having whatsoever trouble with your Secure Link WiFi Hub, endeavor some of the following suggestions:
- Reboot your lock – On the forepart of the lock (the side with the brandish on the outside of the door), yous will find ii silver balls underneath the lock. Betwixt those two silver balls, there is a small hole with a reboot button in the heart. Use your pin/paper clip to press and concord the button for 3 seconds. After you let go of the button, keep an eye on the display, it should brainstorm the reboot process. Once the display goes back to normal, see if the effect persists.
- Brand sure you have the latest version of everything on your phone – Check your Os and Lockly App to brand certain everything is fully updated. Also get into your Lockly Settings to make sure that your firmware is completely up to date. After everything is upwards to date, reboot your lock to see if it resolves the event.
- Please make sure that your phone and WiFi hub are connected to the same ii.iv GHz network.
- When connecting your hub to the WiFi network, press and concord the push button on your WiFi hub an boosted 5 seconds to see if yous get the quick reddish light blinking. We observe that some customers are trying to connect when the calorie-free is blinking slowly which can cause network errors.
- Brand certain that y'all are only connected to each Lockly with merely i admin business relationship – If you are connected in multiple accounts, delete your door sensor and WiFi hub from all devices and accounts, and and so delete your lock from those devices and accounts as well. Once you lot take done this, reinstall on only 1 account and see if the effect is resolved.
- Make certain that you and your WiFi hub are connected within 10 feet of the Lockly.
- Make sure you are using the Lockly App and not Pin Genie
- Make sure that your WiFi hub is in a spot with strong WiFi signal. Yous can try moving your router closer to the WiFi hub to meet if it resolves the issue.
Ane-Time Admission Codes can be created for individuals that you desire to have access to your property on a 1-time footing. Here are some helpful screenshots to help you set up a Erstwhile Access Code for the firs time.
Cull Access at the lesser of the mobile app. Then Access Codes at the very elevation.
You volition then select ADD A NEW USER.
On the next step, select One-Fourth dimension Access.
The next step volition be to choose a Validity Period that yous want the code to be active and then Confirm.
On the last step, yous can either Copy the Ane-Time Access Lawmaking and send it through whatsoever format you would similar. Or you can select Share which will pull up your email or text letters among other means that you volition be able to share with your guest so that they tin use that code to proceeds entry into your property.
There are many times that you might need to set up a Recurring Invitee Access Code for maintenance people or cleaners or other people that need to access your holding on specific days of the week, every week. The following screenshots will help you set these up.
Go to Access on the bottom of your mobile app.
Choose Guests every bit the Access Code type.
Select "Recurring" on the next page.
On the next page in the mobile app, please select the day of the week that you lot desire the Recurring Access Code to be applicable along with the hours that you want it to use.
On the next screen it will let you to share the Access Code or Share an eKey so that the User tin download the Lockly® mobile app to unlock or lock the Lockly device when inside Bluetooth range.
Trusted Users are access codes that you can grant to family unit members, co-workers or other individuals that will have unrestricted access to your Lockly® lock.
The post-obit screenshots volition walk you through how to set upward a Trusted User access code.
Go to Access on the lesser of your app after you lot have selected the lock.
Select Trusted User.
On the adjacent page you volition enter the Proper name of the Trusted User as well equally betoken a six-8 digit admission code for that private (make sure y'all make notation of what yous create so y'all can share with the Trusted User). Yous will also take an opportunity to send that user an eKey at the terminate of these steps that will permit them to utilize the mobile app to lock or unlock the device. When yous are done entering all of this information, select Confirm.
The next folio is where you lot will be able to share the eKey with the Trusted User. You can either Copy that eKey and send to them or click on Share and if you are on your mobile phone you can text or email them that code and instructions will be sent with that eKey for them to gear up up their mobile app to be able to access the lock in that way.
Sub-Admin Access tin be created for yous to grant access for others to be able to control your lock and grant access to others via Bluetooth when within range of your Lockly® lock. Below are the steps to requite access to users as Sub-Admins.
Get to Access in your mobile app. Select Add together A New User from that page.
Selected Guests on the adjacent page.
On the Add together Guest folio you will click on the Next button with Validity Period selected.
On the next page, you lot will select the Validity Catamenia that you would similar for this Guest user to be active. If you want them to have this access for a long time, select a appointment years into the future. One time you take selected the Validity Menstruum you will click on User Permissions.
On the User Permissions page, you can select Sub Admin Access. You can too give that Sub Admin access to exist able to create Offline Admission Codes. Keep in mind that if you give the Sub Admin that command, y'all as the Admin will no longer exist able to upshot OAC'due south every bit merely one user can create them at a fourth dimension.
Sub Admins will exist able to issue Guest User Admission Codes equally well as One Time User Access Codes.
Once you have the Validity Period and have granted Sub Admin access you will click on the Confirm push button.
On the next page, you will be able to Copy the eKey or Share the eKey directly through your device to the Sub Admin.
Your Sub Admin volition now be able to grant express admission codes to users when within Bluetooth range. Sub Admins volition non exist able to access the lock remotely through the Secure Link WiFi Hub.
Updating the firmware for your Lockly lock is easy. You will need to be within Bluetooth range of the lock and connected via Bluetooth. You will and then become into your Lockly app, select the lock that you would similar to update, go to Settings in the lower right of the screen and at the lesser volition be the option for Firmware Update. Simply go through the steps of downloading and installing that Firmware from in that location. Information technology should but take virtually 5-7 minutes.
Lockly uses a half-dozen-pivot ( Deadbolt Editions) and 5-pin (Latch Editions) cylinders which can exist replaced with existing brands of rekeying kits bachelor in the market place. Many customers have had success having a professional locksmith rekey their Lockly device. Please contact a professional locksmith to rekey your device.
If this occurs you lot may need to adjust the position of the door sensors and then that they properly align. If needed, utilise foam or pads to make both parts on an fifty-fifty surface.
It is safe to install your Lockly device in direct sunlight, although if it is in constant direct sunlight and heat, we do have sunday visors for our locks that are in either Satin Nickel or Matte Black. If you demand to order a sun visor for your lock to protect the screen from the sunlight you tin email us at help@lockly.com or by calling one-669-500-8835 Mon to Friday from 7am to 7pm PST and we can ship yous an invoice for every bit many sunday visors that you need in those two finishes. Currently, we do non have a dominicus visor in Venetian Bronze.
At this time this is not a feature that Lockly devices take.
There are many types of access codes that can exist generated with your Lockly mobile app one time your lock is paired with your mobile device.
- Trusted User Codes – You can create i Admin code and 15 boosted Trusted User access codes with Lockly. Trusted users will be able to access the lock at whatsoever time so should be family and other people that you need to grant access to that can access the holding at whatever fourth dimension.
- Invitee Access Codes with Recurring Times – These codes can be granted to guests of your belongings and can be given recurring access for specific recurring dates and times.
- Guest Admission Codes with Validity Periods – These access codes tin can be granted and have a specific validity period for access that yous make up one's mind when setting up the Access Code.
- Sub-Admin Guest Access Codes with Validity Menstruation – These access codes tin can be granted to users for a specific validity period and y'all can grant them Sub-Admin access in order that they are able to issue Guest and 1 Fourth dimension Access codes as well.
- Once Access Codes – These codes can exist issued to access your property during a specific validity period for one-fourth dimension access.
- Offline Access Codes – These codes tin be issued when you are non connected to your Lockly lock and can be issued with a validity period. Or you can result a one time utilise Offline Access Codes. These codes volition be activated by the user with the instructions that you will ship the user equally you will exist prompted to do inside the app when y'all are issuing them.
If you have questions near these codes or how they function, please reach out to u.s. at assistance@lockly.com or by calling u.s.a. at one-669-500-8835 Monday to Fri from 7am to 7pm PST.
At Lockly customer security is our number one priority—all of our locks are designed from the basis up with this in heed.
A good example is the Vision Connect Wi-Fi hub that comes with each Vision Smart lock. An easy to set upward, plug-and-play solution that tin can be securely placed separate from the lock, detouring hacking or compromising of private information, such as recorded videos.
The communication middle betwixt your lock and smart device, Vision Connect hub stores all of your recorded video in a secure location abroad from prying eyes and unwanted attempts at retrieving the video. The hub also connects direct via network cable to your Wi-Fi network ensuring the highest level of connectivity and reliability.
Until we meet a better solution, nosotros believe that the Vision Connect Hub is the most secure solution for protecting your privacy without compromising operation.
Go expert installation as soon equally tomorrow from our trusted installation partner,
OnTech Smart Services. Book now!
Spotter the video and follow the step by step instructions to replace the default key cylinder of your LOCKLY Vision.
Under normal to heavy use, LOCKLY smart lock battery volition last upward to nine months to a twelvemonth on average. If your battery drains faster than average, cheque on the installation of the deadbolt. The battery drains fast when the deadbolt is likewise tight. Insert key or turn thumbturn to check if the deadbolt is tight, rubbing, or binding. The deadbolt should lock and unlock smoothly. Below are some solutions to fix the deadbolt installation to ensure your battery won't bleed faster than boilerplate.
1. To loosen the deadbolt, extend the deadbolt halfway out and spray WD40 or fluid lubricant in between the deadbolt slot.
2. If a fluid lubricant does non work, the tightness may come up from the cardinal and keyhole. Spray WD-40 or whatever fluid lubricant into the keyhole to loosen.
3. If applying fluid lubricant into either practise not fix the tightness, loosen the deadbolt fixing screws.
4. If the previous solutions do not work, remove the battery comprehend. Adapt the screws to loosen the interior console until the thumbturn locks and unlocks smoothly.
5. If adjusting the interior panel screws nevertheless does non work, uninstall the interior console. Loosen the screws on both sides of the mounting plate and slightly adjust until the deadbolt locks and unlocks smoothly.
Sentry footstep by stride video for installing LOCKLY DUO™ Interconnected Edition
Hither'south a quick step by stride guide on how you lot volition install your LOCKLY Secure Plus Latch Edition.
Here'due south a quick pace by step guide on how to install your LOCKLY Secure Plus Deadbolt Edition.
Sentry this video to guide yous install your LOCKLY Secure Pro Deadbolt Edition!
Here's how you install your LOCKLY Vision smart lock in less than 30 minutes!
Click the image beneath to Download LOCKLY Model 7S Installation Guide
Click the image beneath to Download LOCKLY Vision Installation Guide
Click the prototype below to Download LOCKLY Secure Plus Deadbolt Edition Installation Guide
Click the image beneath to Download LOCKLY Secure Deadbolt Edition Installation Guide
Click the image beneath to Download LOCKLY Secure Latch Edition
Click the paradigm below to Download LOCKLY Secure Plus Installation Guide
Click the image below to Download LOCKLY Secure Pro Deadbolt Edition
Click the image below to Download LOCKLY Secure Pro Latch Edition Installation Guide
Click the prototype below to Download LOCKLY Model 7S User Manual
Click the image beneath to Download LOCKLY Vision User Transmission
Click the image below to Download LOCKLY Secure Deadbolt Edition User Manual
Click the prototype below to Download LOCKLY Secure Latch Edition
Click the paradigm below to Download LOCKLY Secure Plus Latch Edition User Transmission
Lookout man this step by footstep video guide to install your LOCKLY Secure Deadbolt Edition!
Sentinel this stride by stride video guide to install your LOCKLY Secure Latch Edition!
Click the image below to Download LOCKLY Secure Plus Deadbolt Edition User Manual
Click the epitome below to Download LOCKLY Secure Pro Deadbolt Edition
Click the image beneath to Download LOCKLY Secure Pro Latch Edition
Click the prototype beneath to Download LOCKLY Model 6S User Transmission
Click the epitome below to Download LOCKLY Model 6S Installation Guide
Click the image below to Download LOCKLY Secure Lux Mortise Edition User Transmission
Click the paradigm below to Download LOCKLY Duo™ Interconnected Edition Installation Guide
Click the image below to Download LOCKLY Duo™ Interconnected Edition User Transmission
Click the image below to Download LOCKLY Lux Compact Mortise Edition (PGD688)
An eBadge is a unique code that can be issued to another user giving them door access for a specific reoccurring fourth dimension frame or a valid period of time. It requires them to download the gratuitous LOCKLY app and access can only be gained through the app.
Follow these steps to enable eBadge:
ane. To set up and send a code in the LOCKLY app, become to > Access > eBadge (at top) > Add eBadge, then follow the on-screen prompts.
two. Confirm you lot want to add an eBadge.
3. Give the eBadge name you volition recognize. Provide a custom bulletin that will be sent to the user.
4. Select type of access: either a valid period of fourth dimension or ongoing reoccurring (can exist revoked at anytime).
five. Review and ostend admission type.
six. Share unique eBadge code.
To protect the lock and extend bombardment life, LOCKLY automatically enters Rain Mode whenever rain or water is detected on the keypad and/or fingerprint sensor for more than than 45 seconds. When Pelting Style is activated, the keypad and/or fingerprint sensor volition non respond. The lock automatically exits rain mode every 30 minutes and only reenters if pelting or water is still detected. Run into below for means to access:
1. Connect the lock to the App
2. Press "LOCKLY" button (Secure Latch models)
three. Press down the interior handle (Secure Latch, Secure Lux, Lux Compact, DUO)
iv. Lift the exterior handle (Secure Latch, Secure Lux, Lux Meaty, DUO)
v. Unlock with key
6. It automatically exits every 30mins and re-enters rain manner if rain is withal detected.
LOCKLY touchscreen keypad effulgence is designed for optimum performance and battery life duration. Still, some users may need to adapt the brightness to make it easier for them to enter admission codes.
Swipe your fingers beyond the keypad to light upwardly to its normal brightness. To conform effulgence, long press the upper left push button for 3 seconds.
The touchscreen keypad with automatically return to normal brightness afterward the screen dimmed.
Welcome Mode temporarily disables machine locking, keeping the door open for a specified period of time eliminating the demand to enter access codes, fingerprint or using Mobile App.
Enable this feature through the LOCKLY App. Go to >Settings >Enable Welcome Manner, then slide push button to enable and set the specific time you lot crave your door unlocked.
Family Manner is an app feature that allows Admin accounts to sync and monitor all locks at-a-glance via Lockly App. This is highly recommended for those with multiple Lockly door locks installed in their homes, rentals, and properties. With family unit style, the Admin will be able to "LOCK-ALL DOORS" in only i-click in the app.
With Family Style, air transfer of user admission profile data from 1 lock to another is every bit simple as clicking a push button. No need to reprogram users for each new lock. Family Way does the piece of work for you past transferring user contour data from your existing lock to whatsoever new Lockly.
Family mode can exist activated through the app. Go to the app Home and select a belongings. In the upper right corner click on Settings. And so toggle the Family Fashion push to activate this characteristic.
No. LOCKLY smart locks do not have direct integration with the Ring doorbell. If you're currently using a LOCKLY smart lock and wish to add a Ring doorbell, you lot may do and so. However, y'all would be required to open up two Apps to view who is at your front end door when your doorbell rings, and so open up the LOCKLY smart lock remotely via app or vocalization.
LOCKLY equally a leader in property technology innovation has introduced the LOCKLY Vision: Video Doorbell + Smart Lock in one device. You lot tin enjoy the benefits of a video doorbell and the well-loved advanced features of LOCKLY smart locks with LOCKLY Vision.
Click the paradigm below to know more than and to purchase:
This procedure applies to Lockly models: PGD6S, PGD628, PGD628F, PGD628W, PGD678, PGD678W and PGD688F.
If yous're non sure of your lock model, please contact our customer service hotline.
If the lock was non used for a long period of time, the lubrication of the within mechanism may bear on its unlocking responses. Dust and drop in freezing temperatures may also cause your lock to delay or non responding to unlocking. Calibrate your lock to maintain its responsiveness.
Calibration may have 60 seconds to finish. You will hear the lock unlocking multiple times. The unlocking sound will cease once the calibration is finished.
To calibrate the lock, enter access code + 1234 + OK/Enter button.
You may as well calibrate the lock using the LOCKLY App. Open the app, select the lock and go to > Settings > Calibrate.
Lockly Duo can be purchased through our authorized dealers which offer installation services for this production. Lockly Duo is highly recommended for professional person installation.
UHS Hardware
The Flying Locksmith
Baldino'southward Lock & Key
21 Century Distributing
LocklyOS (Portal) can take unlimited ebadges, while the Lockly app tin have 3.
How to enable your E-bluecoat?
Click the link below:
What is eBadge?
Audio is the sound made when you click on any button on the lock's brandish screen.
Bluetooth Audio is the sound the lock makes when yous connect to the lock from the app and the app sends the Bluetooth command to the lock successfully.
From the sounds of it, yous may have installed your lock backward.
Things to be aware of:
one. The lock must exist installed with the deadbolt extended (Locked).
2. Your pollex-plow must be vertical (facing straight up) when the deadbolt is extended.
3. If your thumb-turn is not vertical, information technology means you have installed the Torque blade incorrectly. The torque blade must be installed vertically as well.
four. When installing the batteries, merely put in 3 batteries at first and and then hold down the Programme push while inserting the last bombardment. You may let go once all 4 batteries are inserted.
For detailed instructions on how to install the lock, please sentinel our helpful educational activity video below:
The Lockly smart locks can handle temperatures inside the range of -4℉ to 140℉ (-20℃ to threescore℃). We practice not recommend using the Lockly smart locks exterior of these atmospheric condition.
Our PGD6S and PGD7S models are entitled to a one-year mechanical, electronics and finish warranty. All other models are entitled to a limited lifetime mechanical and finish warranty of up to five years and a limited two-twelvemonth electronics warranty. Lockly besides offers lifetime customer service and technical support. The warranty just applies to the original purchaser of the production and they must have made the purchase and employ the product within The states or Canada (All-time Buy Canada is the just authorized retailer in Canada). Lockly will not award exchanges or refunds for products purchased from non-authorized dealers which includes: Pawn shops, personal or peer-to-peer sales, liquidation stores, eBay and sales that are not from a our authorized retailers such as Best Purchase, Home Depot and Lowes.
Lockly'south copy profile feature allows a secure Air Transfer of your door admission codes and encrypted fingerprints from one lock to some other lock*. It is convenient, safe and saves your time, and can exist washed remotely or over Bluetooth connexion when you're within the Bluetooth range using the Lockly mobile app.
To copy a profile, open the app and select the lock where an access lawmaking or fingerprint you want to copy has been set up upward. Go to Access, choose the type of access profile select from either the Access Codes or Fingerprints then tap "Copy Profile". Select the lock or new lock yous want to air transfer profiles, y'all have the option to unselect the profiles you don't demand to re-create.
After confirming the profiles you lot desire to air transfer, tap Next (brand sure y'all're connected to your network or within the Bluetooth range). Wait till you receive a confirmation that your profiles are success air transferred.
To copy profile and Air Transfer to another lock, you are required to be on Family unit Mode settings.
* But trusted user Admission Codes tin be Air Transfer beyond all models. Fingerprint profile Air Transfer is available on Models PGD7Y Flex Touch on , PGD7A Access Touch, PGD7X Model X and PGD798 Lockly Vision.
If none of the provided adapters match your lock'south spindle or torque blade, please call our Client Service Hotline (669) 500-8835 or e-mail Customer Intendance: help@lockly.com to assist you with an culling solution.
You can purchase the Lockly Flex Affect in-shop at The Abode Depot or online at homedepot.com. You can also directly click the link below to be redirected to Dwelling Depot Page Lockly Flex Touch.
The Dwelling Depot / Flex Touch
The Lockly Flex Touch on tin be locked or unlocked using the Fingerprint scanner, Lockly Mobile App, and a physical key.
You can as well check the User Manual Below for the Features of Lockly Flex Bear on.
User Manual – Flex Impact
The Lockly Flex Touch model is entitled to a limited mechanical and finish warranty of up to five years and a limited two-twelvemonth electronics warranty. Lockly too offers lifetime customer service and technical back up. The warranty only applies to the original purchaser of the product and they must have made the purchase and used the product inside USA or Canada (Best Purchase Canada is the only authorized retailer in Canada).
Lockly will not laurels exchanges or refunds for products purchased from non-authorized dealers which includes: Pawn shops, personal or peer-to-peer sales, liquidation stores, eBay, and sales that are non from our authorized retailers such equally Dwelling Depot.
The Lockly Flex Touch Biometric Fingerprint Recognition stores up to 99 unique fingerprints. Accepts but actual fingerprints (no copies or lifted prints) for extra security.
For More than data near the Lockly Flex Touch features, Please click the link beneath to exist redirected to the User Transmission.
User Manual – Flex Touch on
Yeah. Add Wi-Fi capability by adding the Lockly Secure Link Wi-Fi Hub. Deeply control and manage your door from anywhere, anytime. Remotely lock or unlock, check door status, grant guest eKeys, Offline Access Codes™, and run into who's coming and going, all from the convenience of your smartphone. The hub likewise enables vocalisation command allowing you to utilize your Alexa or Google Assistant-enabled devices.
To set up the Lockly Secure Link and Door Sensor, launch the Lockly App, from the main carte dropdown located on the upper left of the screen, select "Add a New Device" and so select "Secure Link Wi-Fi Hub". Follow the in-app instructions. To activate vocalism commands, you lot will demand the Google Home Assistant or Amazon Alexa device with Actions (Google) and Skill (Amazon) added earlier you tin configure vocalisation commands.
To purchase our Secure link WiFi Hub please click the Link below:
Wifi Hub
A fingerprint deadbolt smart lock such as the Lockly Flex Touch is suitable for non- primary doors like sheds or storages. Watch how simple, quick and easy it is to install a Lockly Flex Touch.
Yes. You can transfer registered fingerprints from ane flex affect model to another flex bear upon model (Flex bear upon model simply).
To Copy a profile, Open up the app and select the lock where an admission lawmaking or fingerprint you want to copy has been set up. Become to access, choose the type of admission profile selected from either the Access code or Fingerprints then tap "Re-create Profile". Select the lock or new lock you want to air transfer profiles, you lot have the pick to unselect the profiles you don't need to copy.
After confirming the profiles you want to air transfer, Tap Adjacent (make sure you are connected to your network or within the Bluetooth range). Wait till you receive a confirmation that your profiles are success air transferred.
To copy profile and Air Transfer to another lock, yous are required to be on Family mode settings.
PGD7Y or Lockly Flex Touch on is the fastest and easiest style to bring a smart lock admission and convenience to any door. It can easily supplant any existing deadbolts. It is perfect for domicile office, dorsum doors, garage, workspaces, storage doors and many others.
Here'southward a sample installation of Lockly Flex Touch a storage door:
Source: http://www.support.lockly.com/faq/
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